Dear Mr. S*****,
i was a owner of a Toshiba G500 cell-phone IMEIXXXXXXXXXXXXXXX for just one week.
After that short time of use, it doesn't start anymore (displays just "Toshiba" on the screen). 05.11.2007
I send it in for guarantie-repair to arvato here in Germany.
As i spoke to Mr. XXXXXXXX from arvato (the corresponding Toshiba repaircenter), they can't repair the phone because they have no data cable,
no software, and no phones for replace.
Now it's over one month that i have no phone, so i beg You to help me out of this condition.
Is it possible to send me a replace G500 to my adress, to can phone at least this year?
Thank You in advance.
With kindest regards
One week has past since i sent this mail to Toshiba in Belgium -> NO ANSWER
(the e-Mail adress was correct, didn't get a failure notice)
If You ask me, what i would have changed - i would newer buy a Toshiba product.