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Sony Xperia 10 II Dual-SIM XQ-AU52 – サポートフォーラム 購入する – ¥34,625 (税抜き)

Mobile was not new but second hand [Sony Xperia 10 II Dual-SIM XQ-AU52 - 322039]

I'd like to know why I received a second hand phone when I thought I was purchasing a new one?! If I wanted a second hand one I could've went to a shop and not shipped online! When are you going to get back to me about getting a refund or exchanging a phone for a new one. Just disappointed as you were quick to send out the phone and when you sent the wrong colour you were quick to respond about that but sending me a second hand phone and not replying to my emails is not on and bad customer service. 

  • Derek_W Staff
  • Posts: 1408
  • 加入日: 30 11月 2012
  • 居住地: Australia

Please refer to this post.

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