Sony Ericsson XPERIA X1i – サポートフォーラム

Xperia Cracking issue [Sony Ericsson XPERIA X1i - 172362]

  • xtn63
  • Posts: 7
  • 加入日: 19 2月 2008
does expansys warranty cover this?
  • Yoni
  • Posts: 9208
  • 加入日: 14 1月 2004
  • 居住地: Manchester UK

The warranty is with Sony Ericsson, not eXpansys. 

If it is classed as user damage, it will not be covered. 

If it is a manufacturing defect, it will be. 

Yoni,
eXpansys Product Support,
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  • xtn63
  • Posts: 7
  • 加入日: 19 2月 2008
ok so if i order from you guys an X1i(the international version) which SE country would cover the warranty for the cracking since this is not a US version?
  • Yoni
  • Posts: 9208
  • 加入日: 14 1月 2004
  • 居住地: Manchester UK

Let me find out and get back to you.

Yoni,
eXpansys Product Support,
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  • xtn63
  • Posts: 7
  • 加入日: 19 2月 2008
any update on this?
  • anitalg
  • Posts: 10490
  • 加入日: 4 3月 2006
  • 居住地: fingers in ears singing lala
I woukd guess as Yoni is a full time staff member you would need to wait till the working week starts on Monday
  • Step666
  • Posts: 2835
  • 加入日: 21 9月 2006
The first year of the warranty on the X1 is worldwide, as noted on the special Xperia support card that comes with the phone.

As for cracking, what is it that has cracked?

-Step666
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